Metrocare Services

  • Leasing Coordinator

    Job Locations US-TX-Dallas
    Posted Date 2 weeks ago(1/4/2019 1:03 PM)
    # of Openings
    Regular Full-Time
  • Overview

    Working for Metrocare isn’t just a job. It’s a career where your skills and passion for delivering quality care make a positive difference to the individuals that we serve.


    Metrocare is the largest provider of mental health services in Dallas County, serving more than 57,000 adults and children annually. For more than fifty (50) years, Metrocare has provided an array of services available to people with mental and developmental disabilities. In addition to behavioral health services, Metrocare provides primary care centers for adults and children, accessible pharmacies, housing and supportive social services. Through the Altshuler Center for Education & Research we are advancing mental health beyond Dallas County.


    The Leasing Coordinator is responsible for screening candidates and properties for program eligibility, coordinating the logistics for a new move-ins, move-outs, and maintaining the programs at capacity.


    The essential functions listed here are representative of those that must be met to successfully perform the job.

    • Screens all referrals to ensure federal program guidelines are met.
    • Coordinates with various clinics and outside partners to obtain documents to complete participant applications.
    • Performs outreach duties with shelters to increase participant referrals.
    • Completes eligibility assessments for new participants.
    • Updates Documentation of Priority Status (DOPS) information for internal referrals.
    • Develops relationships with new properties and negotiates lease rates.
    • Submits payment requests for application fees, deposits, rent, etc.
    • Calculates rent obligation and lease terms each participant.
    • Conducts inspections of new and newly vacant units.
    • Communicates with vendors for maintenance and make ready issues.
    • Transports new eligible participants to their new apartment units/house for move-in inspection.
    • Maintains all programs at 95% capacity throughout the year.
    • Completes Annual Recertification’s in the Homeless Management Information System (HMIS) as needed.
    • Assists with community-based Housing Orientations.
    • Ensures all files are complete and compliant under HUD guidelines for each participant.
    • Ensures statistics and reports are accurate and readily available for program capacity and compliance at all times.
    • Perform other duties as assigned

    The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

    • Ability to function in a fluid environment and respond appropriately to changing priorities.
    • Ability to translate broad goals into achievable steps.
    • Demonstrate high ethical standards in all professional relationships internally and externally.
    • Critical thinking and multi-tasking skills.



    • Bachelor’s Degree in Business, Marketing, Communications, or other related field. Master’s degree preferred.
    • Minimum 2-4 years’ experience in a customer service or administrative work. 


    • Ability to understand and analyze financial data.
    • Ability to calculate figures and amounts to accurately report financial data.


    • Ability to apply common sense understanding to carry out complex multi-step instructions. Ability to deal with non-standardized situations with occasional or multiple variables.


    • MS Excel – Intermediate knowledge and experience creating tables, understanding formulas, and formatting cells.
    • MS Word – Intermediate knowledge and experience with creating forms, mail-merges and custom labels.
    • Typing 50+wpm and 10-Key entry experience.
    • Ability to utilize Internet for resources.


    • Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
    • Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.


    • Position requires moderate travel and community-based work within Dallas County.

    Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:

    • Medical/Dental/Vision
    • Paid Leave
    • Paid Holidays
    • Employee Assistance Program
    • Retirement Plan, including employer matching
    • Health Savings Account, including employer matching
    • Professional Development Allowance
    • Bilingual Stipend – up to 6% of the base salary
    • Many other benefits

    Equal Employment Opportunity/Affirmative Action Employer


    Tobacco Free Facilities - Metrocare is committed to promoting the health, well-being and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.


    No calls from staffing agencies or independent recruiters







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