Metrocare Services

  • Program Manager- BCBA

    Job Locations US-TX-Dallas
    Posted Date 1 month ago(7/20/2018 1:13 PM)
    # of Openings
    Regular Full-Time
  • Overview

    Working for Metrocare isn’t just a job. It’s a career where
    your skills and passion for delivering quality care make
    a positive difference to the individuals that we serve.


    Metrocare is the largest provider of mental health services in Dallas County, serving more than 57,000 adults and children annually.  For more than fifty (50) years, Metrocare has provided an array of services available to people with mental and developmental disabilities. In addition to behavioral health services, Metrocare provides primary care centers for adults and children, accessible pharmacies, housing and supportive social services. Through the Altshuler Center for Education & Research we are advancing mental health beyond Dallas County.


    The program manager will oversee the functions of all the Center for Children with Autism at Metrocare (CCAM) locations, creating structures to better facilitate assigned services.  Supervise and mentor clinical staff. Provide CCAM consumers with behavioral services so that their learning experiences are optimized.  Perform professional work in assessment and ABA services.



    ESSENTIAL DUTIES AND RESPONSIBILITIES:  (Other duties may be assigned.)

    • Manage the day-to-day operation of the teams and/or programs according to a business profit-center model
    • Ensures teams comply and meets agency performance metrics (i.e., volume, late charting, unauthorized delay, unauthorized services, minimum level of care, and training).
    • Plans and directs new consumer assessment and assignment of clinician services.
    • Collaborate with the Chief Psychologist and Director of DDP Services to develop and implement new procedures to improve the quality and quantity of work processed. Ensures policies are communicated and administered consistently.
    • Ensures program staff remains current on required training records and files.
    • Maintains knowledge of and complies with established policies and procedures including government, insurance and third-party payer regulations/contractual requirements
    • Attends administrative meetings and participates in committees, as requested. Conducts special projects and studies as directed.
    • Fosters an environment of continuous quality improvement.
    • Conduct job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
    • The position ensures that there are adequate systems in place that define and monitor intake, service planning, on-going treatment, medical records and transfer/discharge.
    • This position collaborates with upper management to determine provider productivity benchmarks, and monitors staff compliance.
    • Facilitate the completion of in-depth functional assessment of maladaptive behaviors and the development of behavior programs.
    • Develop and coordinate behavioral services needed by consumers in a variety of settings
    • Utilize various assessment instruments and techniques to assist in the appropriate utilization of Applied Behavioral Analysis (ABA) services
    • Provide consultation services in schools as indicated.
    • Participate in treatment plan meetings, Admission Review and Dismissal (ARD) meetings, and other planning meetings as needed.
    • Document interactions and progress of consumers



    The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

    • Self-motivating, able to work independently
    • Self-motivating, able to work independently
    • Strong organizational and time management skills
    • Ability to communicate and collaborate with a variety of individuals, teams and systems.
    • Able to apply working knowledge of MS Office
    • Knowledge of issues and challenges relating to autism spectrum disorders
    • Knowledge of administration and interpretation of assessment instruments
    • Demonstrated training and experience in individual and group counseling techniques
    • Knowledge of special needs of students in assigned area
    • Knowledge of the ARD process and Individual Education Plan (EP) goal setting process and implementation



    • Master’s or Doctorate Degree in the field of Applied Behavioral Analysis or related field with emphasis in Applied Behavior Analysis.
    • Minimum of three years experience in delivery of ABA to the autism population
    • Experience working with individuals with developmental disabilities
    • Experience with Autism specific ABA/PBS program development and training.
    • Must have completed the requirements to be a supervisor of RBT’s and BCaBA’s. 


    • Basic math skills required for this position. 


    •  Board Certification- Board Certified Behavior Analyst


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