Working for Metrocare isn’t just a job. It’s a career where your skills and passion for delivering quality care make a positive difference to the individuals that we serve.
Metrocare is the largest provider of mental health services in Dallas County, serving more than 57,000 adults and children annually. For more than fifty (50) years, Metrocare has provided an array of services available to people with mental and developmental disabilities. In addition to behavioral health services, Metrocare provides primary care centers for adults and children, accessible pharmacies, housing and supportive social services. Through the Altshuler Center for Education & Research we are advancing mental health beyond Dallas County.
The Veteran Service Lead Clinician is primarily responsible for assuring effective treatment team management, the timeley delivery of services, and the monitoring and management of authorizations for consumers assigned to their team. The position ensures services delivered are consistent with patient treatment plan and are delivered in a timely and professional manner. The Veteran Service Lead Clinician is responsible for the Continuous Quality Improvement (CQI) process for the team, and the ongoing monitoring for accuracy of request for treatment to the Steven A. Cohen Military Family Clinic at Metrocare or Alternative Behavorial Health Organizations. The Veteran Service Lead Clinician uses a basic knowledge of diagnostic characteristics, symptomology of primary mental illness and a knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment. The position ensures team compliance with all performance metrics, training, and payer or contract documentation requirements.
The essential functions listed here are representative of those that must be met to successfully perform the job.
Ensures the team implements all CQI protocols.
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
EDUCATION AND EXPERIENCE:
CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS:
Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:
Equal Employment Opportunity/Affirmative Action Employer
Tobacco Free Facilities - Metrocare is committed to promoting the health, well-being and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No calls from staffing agencies or independent recruiters