Metrocare Services

Peer Support Specialist

1 week ago
# of Openings
Regular Full-Time


Working for Metrocare isn’t just a job. It’s a career where your skills and passion for delivering quality care make a positive difference to the individuals that we serve.


Metrocare is the largest provider of mental health services in Dallas County, serving more than 52,000 adults and children annually. For more than fifty (50) years, Metrocare has provided an array of services available to people with mental and developmental disabilities. In addition to behavioral health services, Metrocare provides primary care centers for adults and children, accessible pharmacies, housing and supportive social services. Through the Altshuler Center for Education & Research and our software initiative, XenatiX, we are advancing mental health beyond Dallas County.


The primary purpose of the Peer Support Specialist is to lead peer-to peer discussion groups (12-sessions per course) following the patient and family education guidelines provided by Texas Implementation of Medical Algorithms (TIMA) program


ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned.) The essential functions listed here are representative of those that must be met to successfully perform the job. 

  • Provide recovery support to patients and families in the community
  • Provide personal coaching to patients & families in the community
  • Assist with appointments and daily functions. Majority of appointments are home visits
  • Document services provided into PsychConsult
  • Maintain confidentiality of reports
  • Monitor and assess consumers’ progress.
  • Complete other duties as assigned by supervisor.
  • Certification with Via Hope within 1 year of employment


The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. 

  • Customer-friendly approach to consumers and visitors
  • Must learn training materials and provide training to groups of consumers
  • Must be able to speak in front of unfamiliar people and groups of people.
  • Analytical skills, professional acumen and business ethics
  • People oriented skills and ability to work collaboratively in a team setting when indicated
  • Excellent organizational skills
  • Effective verbal and written communication skills.





HS Diploma or GED required with 1 to 3 years experience in MH/MR or related field preferred.



  • Ability to coordinate with other service providers and their schedules.
  • Ability to organize workflow and develop efficient procedures.
  • Ability to problem-solve, exercise good judgment, and make sound decisions.
  • Skilled in using tact and diplomacy in interacting with staff and consumers.
  • Ability to work as a team member.
  • Ability to organize and prioritize tasks.
  • Able to work independently with minimal supervision.


  • Intermediate level on Email and word processing programs
  • Ability to utilize Internet for resources.

  • CPR and SAMA

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:

  • Medical/Dental/Vision
  • Paid Leave
  • Paid Holidays
  • Employee Assistance Program
  • Retirement Plan, including employer matching
  • Health Savings Account, including employer matching
  • Professional Development Allowance
  • Bilingual Stipend – up to 6% of the base salary
  • Many other benefits

Equal Employment Opportunity/Affirmative Action Employer


Tobacco Free Facilities - Metrocare is committed to promoting the health, well-being and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.


No calls from staffing agencies or independent recruiters






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