Working for Metrocare isn’t just a job. It’s a career where your skills and passion for delivering quality care make a positive difference to the individuals that we serve.
Metrocare is the largest provider of mental health services in Dallas County, serving more than 52,000 adults and children annually. For more than fifty (50) years, Metrocare has provided an array of services available to people with mental and developmental disabilities. In addition to behavioral health services, Metrocare provides primary care centers for adults and children, accessible pharmacies, housing and supportive social services. Through the Altshuler Center for Education & Research and our software initiative, XenatiX, we are advancing mental health beyond Dallas County.
The Team Leader is responsible for the clinical supervision and administrative oversight for up to seven Individual Service Coordinators (ISC), as well as monitoring and managing the Local Authority functions according to established policies and procedures. The Team Leader is responsible for understanding and assuring that the ISCs on their team fulfill and perform their responsibilities according to established policies and procedures.
Essential Functions: The Team Leader must be able to effectively and clearly communicate with service seekers and the general public, as well as with staff both internal and external to the program. The Team Leader must have a working knowledge of the contents of the ISC Manual developed by the Unit. The Team Leader must have personal transportation, be basic computer literate, and open to working flexible hours if needed. The Team Leader must be able to provide administrative oversight, including hiring and termination, in monitoring staff output and benchmarks and appropriateness with assigned caseloads.
Minimum Qualifications: Experience in caseload management and four years experience in the field of developmental disabilities is required. At least two years in a supervisory position preferred. Spanish bilingual preferred.
Education: Bachelor’s degree in Human Services field required. Master’s Degree in Human Services field preferred.
License/Credentials: Must have current Texas driver’s license and be insurable under Center insurance. Additional licensure as appropriate to Degree.
Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:
Equal Employment Opportunity/Affirmative Action Employer
Tobacco Free Facilities - Metrocare is committed to promoting the health, well-being and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No calls from staffing agencies or independent recruiters